GENERAL TERMS AND CONDITIONS

ELIGIBILITY


  1. Promotions are open to all members who have opened a real money account on LuckyPantsBingo.com unless otherwise specified.
  2. Real funds (deposit or winnings generated from playing with real funds) will be used first on your account. Once you have no real money remaining on your balance, your bonus will become playable and wagering requirements will need to be met prior to requesting a withdrawal. You are also able to place bets which consists of both real and bonus money, wins as a result from such a bet will be paid out proportionally in real and bonus money.
  3. Unless stated, the bingo promotions cannot be combined with any other promotion offered at LuckyPantsBingo.com.
  4. Unless stated, promos expire after 30 days.
  5. We may at our absolute discretion restrict who may enter into promotions for any reason.
  6. Only players with Active accounts are eligible for promotional offers and prizes. If a player’s account is Suspended or Closed during the promo period, for any reason, their promo entry will be forfeited.
  7. All of the standard site terms and conditions apply.
  8. We reserve the right to alter these terms and conditions at any time.
  9. All offers/promotions are designed to give players more entertainment and should always be played in a fair manner, with respect for our terms and conditions. Any breach of these terms or indication of manipulation of our systems/ bonus wallet/games will result in removal of funds from the account and removal from future offers, ultimately ending in possible closure of the account and blocking from any other sites associated with us.
Promotional Abuse

Lucky Pants Bingo operates a zero-tolerance policy towards bonus abuse, taking unfair advantage of offers and/or any other suspicious activity, and we reserve the right to block and remove bonuses and/or associated winnings from accounts that we suspect are involved in such activities or behaviours.

Examples of such activities or behaviours are outlined but not limited to clause below.

Examples of promotional abuse and/or irregular play (otherwise known as promotional play restrictions):

  1. Where any terms of the offer or promotion are breached as per the terms of use including the general promotional terms and conditions and/or any other applicable promotional terms and conditions associated with the offer.
  2. Where there is evidence of a series of wagers placed by a customer or group of customers (e.g. Using a strategy that has been identified across multiple accounts to take advantage of an offer or loophole), which due to a promotional offer results in guaranteed customer profits irrespective of the outcome, whether individually or as part of a group, we reserve the right to confiscate or void the winnings.
  3. Using “Delayed winnings” tactics to manipulate promotional terms and gain an unfair advantage. For example, while playing a game, a "bonus/free spin" feature is initiated with bonus or cash funds, then the player exits out of the “free spin” or “bonus” feature bonus by closing the game and moving to another game. The player then returns to the original game to complete the “bonus/free spin” feature at a later time in circumstances after the original bonus money has been forfeited, lost or wagering met and then converted to cash.
  4. “Pending Outcome Bets” leaving large bets on a table pending an outcome or an action, for example on blackjack, and then returning at a later time in different circumstances such as after the bonus money has been forfeited, lost or wagering met and converted to cash to complete the bet to manipulate the promotion for an advantage.
  5. “State game abuse” where the use of bonus or cash funds are used to progress through the bonus stages/collectable features (for example, collecting 9 out of 10 symbols to reach that bonus feature) and then returning to the final stages (for example, playing to collect the final symbol to reach 10 out of 10 symbols to reach the bonus feature) to return the associated winnings with cash bets when bonus funds have been forfeited, lost or wagering met and converted to cash. These games include but are not limited to those listed as excluded games.
  6. “Bonus Wallet Hierarchy” any customers playing on table games with the intention to abuse the Bonus Wallet Hierarchy (as defined above) and exploit the system and promotions in a way they were not originally intended, may have their winnings forfeited and account closed.
  7. “Collusion” where customers try to cheat the system to unfairly take advantage of promotions or other customers by adopting gaming betting patterns which are contrary to fair play, and such customers may have their winnings forfeited and accounts closed.

If a player is identified to be breaching bonus terms following an internal investigation, they may be prevented from taking promotions/bonuses in future. This includes but is not limited to on site offers, targeted offers and any new player offers. This decision will be made by management and is final.

  1. Management decision is final.
  2. All the points apply to special offers via all communication channels such as email, SMS and phone.

BONUS POLICY

  1. All bonuses will become playable once there is no real money balance remaining.
  2. Deposit bonuses are credited as bingo or slots bonuses and need to be selected in the cashier at the time of making your qualifying deposit.
  3. All deposit-based bonuses are only available for GBP and EUR currency accounts.
  4. For any deposit bonus credited, the total wagering requirement amount will always be (Deposit + Bonus amount) x wagering requirement. Deposit amount can be withdrawn at any time, however bonus and bonus wins will be forfeited.
  5. As soon as you meet wagering requirements of a deposit bonus, your bonus wins and remaining bonus will be converted to real money.
  6. Non-deposit bonuses are for play purposes only and only the winnings can be redeemed from a bonus. At the time of meeting the wagering requirements the bonus amount will automatically be removed from the account unless otherwise specified.
  7. A bingo bonus can be played all bingo games excluding Best Odds Bingo and Britain’s Got Talent Bingo.
  8. A slot bonus cannot be used on progressive games unless otherwise specified.
  9. Wagering contributions: to meet wagering requirements for bonuses apply as follows:
  10. Wagers in bonus funds on Slots/Arcade/Scratch Card games count 100% towards wagering requirements, i.e. for every £1 you wager on slots or arcade games, £1 goes towards wagering requirements being met.
  11. Wagers in bonus funds on Bingo games count 150% towards wagering requirements, i.e. for every £1 you wager on bingo or scratch card games, £1.50 goes towards wagering requirements being met.
  12. Wagers in bonus funds on Table/Card games count 20% towards wagering requirements, i.e. for every £1 you wager on table/Card games, £0.20 goes towards wagering requirements being met.
  13. Wagers from refunded bets do not count towards wagering requirement. The net wagering will be used to calculate the total wagering towards meeting the bonus requirements.
  14. Unless otherwise stated, bonuses cannot be played on games listed here.
  15. The maximum amount that can be converted to real from any bonus or bonus winnings unless otherwise stated is 5x the initial bonus amount. This applies to funds that have been generated wholly or partly by the winnings from a playable bonus balance. In the event of excess winnings being credited following completion of the wagering requirements, we reserve the right to remove these credits.
  16. All bonuses expire within 7 days of being credited unless otherwise stated.
  17. Wagering on restricted games prior to the fulfilment of the wagering requirements may result in winnings/game play declared null & void.
  18. If you request a withdrawal prior to having reached the minimum wagering requirements, your bonus money and winnings will automatically be removed from the account.
  19. Upon requesting a withdrawal any active bonuses will be forfeited. This includes but is not limited to active Bonuses, Bonus Prizes and Prize Wheel spins.
  20. Should a player attempt to cancel a Bonus while having a pending wager from the bonus prior to meeting the wagering requirements, the bonus and wins will be voided upon verification.
  21. Should you deposit again while you still have some bonus balance on the account then you are asked to fulfil the wagering of the bonus balance first on top of any new bonuses claimed. Should the bonus balance be below GBP/EUR 0.01 then the bonus wagering will be completed. That means that when you deposit again while you have a balance of less than GBP/EUR 0.01 you will not be asked to fulfil the previous bonus requirements on top of any new bonuses claimed.
  22. You can review the T&Cs of your active bonuses any time in My Account > Account Activity > Promo tab.

FREEBIES POLICY

Free Bingo:
You are only permitted to enter Free Bingo for your own personal entertainment and non-professional use. Any other use of the free bingo games is strictly prohibited. Constant use of the free bingo games (i.e. playing more than 3 hours or 120 games a day on average every week and staying in the free bingo rooms continuously) will be regarded as professional use.

1 .Free Spins:

  • Unless otherwise stated, Free Spins are only applicable on the following Exclusive Slot games: Amazing Heroes Slot, Bubble Time, Cash Blizzard, Cash Diner, Cash Scoop, Cute and Cuddly, Easter Coop, Enchanted Garden, Galaxy of Riches Slot, Go Go Gorilla, Groovy Revolution, Jazz Cat, Jungle Fever Slot, Lady Lucky Deluxe, Lucky Leprechaun Slot, Mermaids Treasure, Mighty Zeus, Mustang Millions, Paris Chic Slot, Pizza Delivery, Rainbow Phoenix Slot, Riches of Wonderland, Santa's Stash, Secrets of the Pharaohs, Spin 4 Cash, The 3 Panditos, The Lost Slot of Riches, Thunder Cat, Treasures of Persia, Reef life, African Safari, Genie Fortune, Gladiator Gold, Winbledon, Pyramid of Cash - Progressive, Black Beards Booty - Progressive and Wired Birds. Free Spins do not contribute towards the progressive jackpot totals.
  • Free spins will expire after 7 days. If a player does not use their free spins within 7 days of them being credited they will be automatically removed from the account.
  • Daily free spins expire after 24 hours.
  • Free spins carry a 25x wager requirement.
  • The player will be required to Collect Winnings from his free spins. Depending on the promotion, a maximum of up to £25 (unless otherwise specified) of winnings from the Free Spins collected will be credited to their bonus balance. Collected winnings transferred to a player’s bonus balance can only be used to play on bingo games unless specified otherwise, and carry bingo bonus wagering requirements.
  • All progressive jackpots cannot be won whilst playing with a free spin. In the event this occurs the win will be null and void.
  • Free spins do not contribute to the funding of progressive jackpots
  • If you request a withdrawal prior to having reached the minimum wagering requirements, your bonus and winnings will be declared null and void.

2. Free Spins on Selected Slots

  • From time to time Lucky Pants Bingo offers you free spins on selected slots, such as 20 free spins on Spinata Grande. The following T&Cs apply:
  • 20 free spins are activated when opening either Spinata Grande or Spinata Grande Touch (mobile) for the first time and are valid for 24 hours afterwards.
  • A max of £10 winnings from free spins are transferred to your account as bonus money and will be playable on Spinata Grande, Starburst, Koi Princess and Gonzo's Quest and their mobile versions.
  • Winnings from free spins carry 25x wagering requirements before you are allowed to request a withdrawal of max £15.
  • Wager requirements of bonus wins needs to be met within 14 days or a player risks forfeiting their bonus and winnings.
  • Any unused bonus will expire after 3 months.
  • By accepting the free spins and bonus, the player automatically accepts the terms and conditions of the bonus credited.
  • If you are uncertain of the T&Cs applicable to the free spins you have received please contact our friendly support team.
  • Upon requesting a withdrawal any active bonuses will be forfeited. This includes but is not limited to active Bonuses, Bonus Prizes and Prize Wheel spins.

CHAT GAMES RULES

Chat Games (CGs):

  1. For a CG to play out, there must be a minimum of 3 funded players in the current bingo game. If there are less funded players, the CG will be cancelled
  2. Players must have purchased at least 3 cards for the current bingo game to be eligible to win the current CG.
  3. A players who has not funded in last 7 days is only eligible for prizes if they fund their account within 10 minutes of winning the chat game, and go back and tell the chat moderator to have their prize credited
  4. Spelling Counts
  5. Only the player’s first answer counts
  6. Free Spins & Bonuses are valid for 24 hours only.
  7. Maximum winnings of up to £5 can be collected from the Free Spins (unless otherwise specified)
  8. A player who wins a physical prize has 30 days to confirm their address for delivery else the prize will be forfeited.
  9. A player may win a maximum of two tangible prizes per week. Tangible prizes include; Vouchers, Takeaways or any other Gift. If a player has already won a tangible prize twice during the week, the prize will go to the next eligible player with the most game points collected.
  10. The Chat Moderator’s (CM) decision is final

SOCIAL MEDIA GAMES AND COMPETITIONS

  1. We reserve the right to cancel a game with less than 5 participants and all games last for 7 days unless specified otherwise.
  2. You must be a funded player to be eligible to win points, bonuses, spins and prizes.
  3. Usernames must be included in your answers for your winnings to be credited.
  4. Account crediting will be completed within 48 hours and if over a weekend, will be credited on a Monday.
  5. Physical prizes are available to UK residents only.
  6. All games last for 7 days unless specified otherwise.

PRIZES POLICY

  1. In the case the prize is a voucher or a physical prize it will be dispatched to the winner within 2-14 working days on completion of the game and delivery address being confirmed.
  2. In case a player cannot be reached by email or phone to confirm their delivery address, Lucky Pants Bingo will not be able to dispatch the prize. Please make sure your email address for your LuckyPantsBingo.com account is valid and up to date at all times.
  3. A player has up to 30 days to confirm their delivery address otherwise the prize will be forfeited.
  4. Should the advertised brand of vouchers not be available the company reserves the right to substitute this voucher with another brand at the same value.
  5. Progressive Jackpots can be played and won across a number of slots where a % of the player’s wager contributes to either a single or group of jackpots.
  6. We reserve the right to add or remove games that contribute to a specific jackpot pool. When a game is discontinued the same jackpot can be won via the other slots that contribute to the same pot. This ensures that players who previously contribute to a specific jackpot through their wagers continue to have a chance to win any of the jackpots they contributed towards.